Remember
this? When I said, "eventually, we got to an ER," what I didn't say is that we went to an urgent care facility first, waited for half an hour, and then when we finally got up to fill out the paperwork, someone came out and said that the X-ray machine was broken, and that since it was a head injury, she'd probably need a CAT scan, anyway (which they don't have), so we should head down to the ER a couple miles away. I was
pissed, especially at having to wait for nothing, but left. Happily, the ER was great, and everything was fine.
Today, when I checked voicemail this afternoon, I had a call from the doc in charge at the Urgent Care facility first, wanting to know why I'd left without getting Sarah checked out. I called him back and explained what had happened. He talked about how she should have been checked out there first, and then done an official transfer. If something had happened to her on the way to the ER, the UC facility would have been liable. He said that he wanted to make sure his staff knew that what happened shouldn't have happened, and wanted to know if I remembered who had told me about the X-ray, what that person looked like, etc. Well, I didn't remember; I barely remembered what time we'd been in.
So then he got this tone in his voice, and said that they rarely do CAT scans on children anymore unless a concussion is indicated, and got all snotty. You know, I appreciate that your staff screwed up, and you want to make sure it doesn't happen again. But don't take it out on me.